Home Blog The Future of Work: Will AI Replace Humans in the Workplace? Employment Law Services | Indonesia | Recruitment The Future of Work: Will AI Replace Humans in the Workplace? InCorp Editorial Team 26 June 2024 7 minute reading time Table of Contents What is Artificial Intelligence (AI)? AI and Its Growing Presence in The Workplace The Potential Impact of AI on Employment AI and the Future of Jobs The Benefits of AI in The Workplace What Can AI Be Used For? Can Humans be Replaced by Artificial Intelligence? As AI (Artificial Intelligence) perception shifted from a threat to a supportive tool, it has significantly transformed the business world. As a result, AI and digitalization have become increasingly indispensable in the workplace, raising the question, “Will AI replace humans in the workplace?” What is Artificial Intelligence (AI)? Artificial intelligence (AI) may be used for any computer science in which machines are programmed to exhibit human-like capabilities. These include critical thinking, decision-making, and the ability to improve efficiency. AI development is fueled by human understanding. By breaking down complex tasks into manageable steps, we enable machines to perform them from the most basic to the most complicated. AI and Its Growing Presence in The Workplace According to Gartner, the number of companies investing in AI increased by 270% between 2015 and 2019. As a result, the global AI market will be valued at over $136 billion in 2022 and is estimated to grow by 38% in 2023. These statistics highlight the significant transformation of the workplace, indicating a stark contrast to how it looked a decade ago. As a result, companies are investing heavily in AI, which has become a critical tool in human functions, making them more efficient and accurate. AI technology has transformed the workplace, providing data-backed insights on employee performance and streamlining workflow processes, leading to better and faster decision-making. This often raises the question: will AI replace humans in the future? AI has revolutionized learning and development programs with personalized content matching and coaching chatbots. It empowers workers to innovate workflow processes and perform better with reliable, up-to-date, error-free data. The Potential Impact of AI on Employment The fear and concerns regarding AI and automation are understandable, but history has shown that they are ultimately unwarranted as technological change creates more jobs than it eliminates. Furthermore, AI and automation can eliminate tedious tasks and free humans to pursue more satisfying and challenging careers. AI can also potentially eliminate disease and world poverty, as it is already driving advances in medicine and healthcare and helping to identify where help is needed most through the AI and Global Development Lab. However, skeptics still question this movement due to AI’s limitations and the negative impact it may have on the existing workforce, which is gradually becoming redundant. Here’s a breakdown of potential changes and an address to the question, “Will AI replace human jobs?”: Automation of Tasks: AI digitizes and automates many repetitive tasks, often without human intervention. New Opportunities: AI opens up new career fields like digital engineering, even as traditional jobs decline. Economic Growth: Proper use of AI boosts productivity and economic growth, improving living standards. Role of Work: Work in the AI era fulfills deeper needs for involvement and creativity. Automated tasks should be replaced with roles that offer similar personal expression. Creativity and Innovation: With AI handling routine tasks, people can focus more on innovation and problem-solving. While concerns about AI’s impact on jobs are valid, its benefits and the new opportunities it creates suggest a positive, transformative change. AI and the Future of Jobs AI might automate some tasks, but it’s also creating new opportunities. In the debate of AI vs human jobs, here’s a breakdown of potential changes: 10 Jobs AI Might Replace Assembly line workers Data entry clerks Taxi drivers (with the rise of self-driving cars) Telemarketers Cashiers (with self-checkout becoming more common) Loan processors Bookkeepers Paralegals (for some routine legal tasks) Sports referees (with the use of automated officiating systems) Factory workers (in repetitive manufacturing tasks) 10 Jobs AI Can’t Replace Artists, writers, and other creative professionals Therapists, counselors, and social workers Teachers and educators Nurses, doctors, and other healthcare professionals Salespeople and customer service representatives Managers and leaders Scientists and researchers Engineers and architects Entrepreneurs and business owners Skilled tradespeople (like electricians and plumbers) READ MORE:The Future Landscape of AI in Business The Benefits of AI in The Workplace AI has been extensively implemented across various industries, with some sectors utilizing it more than others. Notably, the following industries have adopted AI to a greater extent: Transportation AI is used to find shorter transportation routes, minimize waiting time, and keep all available fleet drivers busy. The role of AI in transportation is predicted to grow in the next few years as companies such as Google and Tesla develop self-driving vehicles. Healthcare AI in healthcare automates repetitive tasks, giving doctors more time to help patients. By analyzing massive amounts of patient data, AI also helps improve the development of new drugs and treatments. Marketing AI in marketing tracks consumer habits makes predictions, and improves content creation. It can also track the interests of every individual user and present the correct type of content to increase sales and enhance the overall customer experience. Finance AI can analyze much more data than humans and make highly accurate predictions. As a result, AI is becoming an efficient financial advisor, as it can help thousands of customers with a one-time payment. AI’s capability to swiftly analyze vast volumes of data makes it the most powerful method for investing and trading. Entertainment AI is used in the entertainment industry to provide personalized suggestions for individuals. Each individual’s preference is tracked, and AI further utilizes it to curate similar suggestions. READ MORE:How Important Is Modern Technology in Education Systems? What Can AI Be Used For? With AI’s shorter time to write codes and perform significant work, this innovation reduces the need for managerial talent. However, the requirement for workers to perform groundwork in lower parts of the organization remains integral. While AI has many uses, one way to make the change smoother and minimize the negative result of this movement is by restructuring the education system to provide necessary skills to people entering the workforce and also provide means for re-skilling the existing force. The education system should not focus on formal methods; instead, it should train students’ soft skills to adapt to the ever-changing world that requires constant learning and re-skilling. This way, the workforce can work alongside AI without worrying about their jobs being at stake. Companies looking to explore this possibility and rearrange their workforce should contact InCorp Indonesia for HR & Recruitment. In addition, InCorp Indonesia also provides supplementary services with Employment Law Services. Guide to Doing Business in Jakarta Mailchimp Free eBook Indonesia Business Insight Full NameEmail I have read InCorp's Privacy Policy and agree to InCorp using my information provided to contact me about related content, and services.*Subscribe Can Humans be Replaced by Artificial Intelligence? The most anticipated question of the century is whether AI will replace humans. While AI may replace some jobs, it will also create new ones. Therefore, individuals and organizations need to adapt to the changing nature of work and develop new skills to thrive in the future. The synergy between AI and human intelligence will be crucial, as leveraging both can enhance problem-solving, creativity, and innovation across industries. However, the rise in the use of AI does not mean a replacement for humans but rather a tool that can enhance human capabilities and lead to greater productivity and innovation. The collaboration between human-AI systems can drive advancements across various fields, blending human creativity and decision-making with AI’s efficiency and data processing power. In conclusion, the workforce won’t be replaced; rather, there will be a collaboration between the two to increase organizations’ productivity. Read Full Bio Pandu Biasramadhan Senior Consulting Manager at InCorp Indonesia An expert for more than 10 years, Pandu Biasramadhan, has an extensive background in providing top-quality and comprehensive business solutions for enterprises in Indonesia and managing regional partnership channels across Southeast Asia.